Customer Service

This page includes information that you may find helpful.

Minimum Order Required:

No minimum order is required.

Online Shopping Problems:

If you have a problem with the shopping cart, please send your order by email to info@beadsandcloisonne.com

Accepted Payment Methods:

Beads and Cloisonne prefers payment by PayPal but will also accept Visa, Mastercard, money order, or personal check.

Wholesale Price Discount:

Automatic Discount as follows:

Shipping Information:

Beads and Cloisonne ships via USPS within the United States and to International Destinations. We normally ship all orders within 48 hours of receipt of payment and will combine multiple orders to reduce shipping cost. A confirmation email will be sent to you at the time of shipment.

Sales Tax:

Items shipped to California will incur 7.375% sales tax.

100% GUARANTEE

100% Refund
100% Replacement
100% Exchange

No Questions Asked

Return or Exchange Policy:

If any Beads and Cloisonne website purchase fails to meet your expectations for any reason, simply return the item within 30 days of receipt for a full merchandise exchange, store credit, or full refund at your choice.

Image Color Disclaimer:

Beads and Cloisonne has tried to ensure accuracy in the description and representation of our products. However, slight variations may occur.

Privacy Policy:

We do not share information gathered through this web site with any other party. All payment information is handled through a secure server with SSL encryption.